Case Study: Ergobaby achieves simpler, faster digital asset access with Brandfolder

Ergobaby - Customer Case Study

Ergobaby, a leading premium baby products company sold in 700+ US retailers and over 50 countries, relied on a DAM that frustrated both its creative team and distributors. The old system was clunky, required excessive folder-clicking, logged users off automatically, and offered poor customer service—creating more work and frequent support calls from partners.

Ergobaby moved to Brandfolder after a trial and found onboarding simple, customer support responsive, and the interface far more visual and searchable. Distributors and internal teams now quickly access approved photos, videos, campaign collateral and guidelines, adoption sits at about 80% of staff, and executives field far fewer support calls—improving efficiency and brand consistency across channels.

Ergobaby

Perry Hampton

Creative Director