Case Study: Earth Breeze boosts brand protection and community engagement with BrandBastion

Earth Breeze saves 494 hours a month with BrandBastion

Earth Breeze, an eco-friendly brand, faced challenges in managing high-volume social media engagement across multiple platforms. They needed 24/7 moderation to protect their brand reputation from harmful comments and a cohesive strategy to engage their community at scale. They partnered with BrandBastion for its comment moderation and community management services.

BrandBastion implemented a solution providing continuous moderation and instant alerts, hiding harmful comments in an average of one minute. The service also issued 1,223 responses to engage the community. This resulted in 33,000 conversations managed and tagged, saving Earth Breeze approximately 494 hours per month in moderation, responses, and analysis, leading to improved conversion rates and ROAS.

Earth Breeze