Brand24
82 Case Studies
A Brand24 Case Study
XTB, a leading online trading company, needed a better way to manage its brand reputation and understand how customers responded to its new solutions and marketing efforts. To do this, XTB turned to Brand24, using its social listening and brand monitoring platform to track mentions, gauge sentiment, and measure whether public feedback matched its KPIs.
With Brand24, XTB can actively analyze online conversations, identify positive and negative opinions, and make data-driven decisions to improve customer satisfaction and marketing performance. The result is a more proactive reputation strategy and clearer insight into campaign effectiveness, helping XTB stay competitive in the online trading market.
Szymon Szymanski
Chief Growth Officer