Case Study: Mobidoktor achieves 212% increase in conversion with Brand24

How a Smartphone Repair Shop Increased Conversion by 212%

Mobidoktor is a Poland-based smartphone repair service and online accessories store that offers door-to-door repairs and specializes in screen and display replacements. Facing the challenge of finding customers, managing brand reputation and reviews, and building partnerships and local leads, they needed a way to monitor conversations and respond quickly across social channels.

Using Brand24’s social media monitoring with filters and mention grouping, Mobidoktor tracked keywords, found customer leads, engaged directly on social platforms, shared educational content to build authority, and resolved complaints proactively. The approach yielded clear business impact: an extra 20–30 repairs per month and a 212% increase in conversion.

Mobidoktor

Lukasz Otlewski

PR Specialist