Branch
57 Case Studies
A Branch Case Study
Tippy, a digital tipping platform for the service industry, faced challenges with slow ACH payouts that delayed stylists' tip access and incurred high fees for the company. Their initial card solution also burdened users with unnecessary charges. Seeking a better way to serve their service professionals, Tippy partnered with Branch to implement its card and digital wallet solution.
By integrating Branch's platform, Tippy enabled instant, fee-free tip payouts to stylists 24/7. This solution reduced wait times for payments by over 96%, saved Tippy a significant amount in fees, and provided a seamless experience that accelerated adoption. The partnership with Branch fueled Tippy's growth, helping them expand to nearly 3,000 locations and process over a billion dollars in tips.