Case Study: Jimmy John's ends cash hassles and delivers instant tip & mileage payouts with Branch

Jimmy John - Customer Case Study

Jimmy John’s franchise restaurants across the U.S. were struggling with outdated cash processes—managers making trips to the bank for change, delayed tip and mileage reimbursements, and costly paper checks. To solve this, Jimmy John’s partnered with Branch, integrated with its preferred POS PDQ, to move payouts into a digital system that uses Branch’s automated payouts, digital wallet, and debit card.

Branch implemented instant, cashless tip and mileage payouts and a Branch debit card and wallet for employees, eliminating trips to the bank and reducing cash-handling errors. The switch—integrated with PDQ—made setup simple and free for owners and workers, delivered faster, more accurate payments, reduced manager workload, and gave employees fee-free checking, instant earned-wage access, and financial wellness tools.

Jimmy John's

Molly Dobbins

Operations Manager