Case Study: Fetch achieves same-day, flexible payouts and stronger delivery partner loyalty with Branch

Fetch boosts retention with Branch and pays 75% of deliveries through its Preferred Driver Program

Fetch, a last-mile delivery service for multi-family communities, needed a compliant and streamlined way to accelerate payments to its network of independent delivery partners. Their challenge was to move from weekly payouts to same-day pay to remain competitive, boost driver loyalty, and support their scaling operations. They partnered with Branch to implement a tech-forward payout solution.

The solution from Branch provided fast, flexible payouts, including daily standard pay and weekly incentive pay, all integrated seamlessly into the Fetch app. This improved driver retention, helped grow their Preferred Driver Program, and significantly reduced recruitment needs. Branch's system allowed Fetch to efficiently manage tiered incentives, turning payments into a tool for motivation and growth.

Fetch