Case Study: Delmonico's Italian Steakhouse improves tip payout security and efficiency with Branch

Delmonico's Italian Steakhouse cuts tip payout cash from $10,000-$15,000 to under $1k with Branch

Delmonico's Italian Steakhouse, a restaurant chain, faced security risks and administrative hassles from paying its servers' tips in cash. The process required keeping large sums of cash on-site and manually counting it each night. President John Wade II sought a digital solution from vendor Branch to provide immediate tip access without the drawbacks of cash.

Branch integrated with Delmonico's point-of-sale system to deliver a flexible tip payout solution. Servers now receive a portion of their tips digitally each day via Branch, drastically reducing the cash kept on hand from $10,000-$15,000 to under $1,000. This improved security, ensured accurate payments, and saved managers 3-7 hours per week on administrative tasks.

Delmonico's Italian Steakhouse