Case Study: Continuum Global Solutions achieves better employee support and financial wellness with Branch

Continuum Global Solutions boosts employee support with Branch as 90% feel better supported

Continuum Global Solutions, a global contact center provider with over 15,000 employees, faced a challenge in ensuring payroll accuracy and timely pay access for its widespread hourly workforce. This was crucial for employee satisfaction and performance. They identified a need for an earned wage access provider and turned to the vendor Branch.

Branch implemented its free earned wage access (EWA) solution for Continuum, providing a cost-free tool for both the employer and its employees. The solution streamlined payroll and became especially valuable during the economic uncertainty of the COVID-19 pandemic. Results from an internal survey showed a significant positive impact, with 90% of employees feeling better supported by their employer because Branch was offered and 96% happy it was available. Branch provided faster pay access and contributed to greater employee financial wellness.

Continuum Global Solultions

David Hill

Director of Global Payroll Operations