Branch
57 Case Studies
A Branch Case Study
Biaggi's, a multi-state Italian restaurant group, faced significant challenges with its traditional cash-based tip payout system. These issues included the logistical hassle and cost of securing and transporting large amounts of cash, the expense of overnighting checks when cash was unavailable, and security concerns for managers making bank runs. Seeking to modernize this process, the company turned to Branch for its cashless tipping solution.
By implementing Branch, Biaggi's managers could digitally load tips onto employees' Branch Cards at the end of each shift. This solution streamlined operations, eliminated the need for cash handling, and enhanced security. The switch saved managers an estimated 2-3 hours per week on bank runs and reduced costs by approximately $13,000 by eliminating the need for overnight checks, creating a more efficient and secure process for both staff and management.