Case Study: Room Service 360° streamlines order management and boosts customer satisfaction with Brainvire’s Odoo ERP integration

Room Service 360° unifies 600K+ products with Brainvire to streamline Odoo order management

Room Service 360°, a premier contemporary furniture retailer, faced operational complexities from managing disjointed online and offline sales channels, varied tax structures, and global delivery logistics. To achieve a centralized system for order processing and inventory management, the brand partnered with vendor Brainvire to implement an Odoo ERP solution.

Brainvire integrated the Odoo ERP with the retailer's Magento platform, enabling real-time data synchronization, streamlined order workflows, and automated tax calculations via Taxjar. This solution centralized the management of over 600,000 products and enhanced customer engagement. The results included a significant surge in orders, heightened customer satisfaction, improved operational efficiency, and strengthened post-sale support, positioning the brand for sustained growth.

Room Service 360°