Case Study: Extra Space Storage reduces software costs and boosts Microsoft 365 adoption with BrainStorm

Extra Space Storage eliminates redundant apps by adopting Office 365 and Teams

Extra Space Storage, a large retail company with over 4000 employees, faced a challenge with hundreds of underutilized software applications. They needed to reduce costs and improve collaboration by teaching their users to get more value from their technology. To address this, they partnered with vendor BrainStorm Inc. and adopted Microsoft Office 365 and Teams.

BrainStorm provided a software adoption solution featuring custom videos and a platform to measure usage and create personalized training. This strategy helped Extra Space Storage significantly increase their adoption of Microsoft tools, allowing them to eliminate three expensive duplicate applications. The measurable results included a 98% increase in OneDrive adoption, a 200% increase in Teams usage, and a 43% rise in SharePoint usage, leading to streamlined communications and major cost savings.

Extra Space Storage

Bron McCall

Chief Technology Officer