Brainhub
28 Case Studies
A Brainhub Case Study
Darmstadt Graphics Group GmbH (dgg), a German deep tech company behind the world-leading 3D pipeline automation platform RapidPipeline, faced a challenge with its application's complex user experience. The advanced features were causing bottlenecks in onboarding new users and increasing operational costs due to the high volume of required customer support calls. To address this, dgg partnered with the software development vendor Brainhub to overhaul the platform's UX/UI design and frontend development.
Brainhub implemented a comprehensive solution that included conducting discovery workshops to align all stakeholders, redesigning the user flows, and rewriting the old application using React and Next.js. The result was a sleek, intuitive, and user-friendly interface that significantly streamlined the onboarding process. This partnership helped dgg reduce support costs and enhance productivity for its users, which include major brands like Adobe and Adidas, while processing over 4.5 million assets.