Case Study: Leading Fragrance Research Company triples safety assessment throughput with BPM-D

Triple throughput in less than one year for a leading Health Research Company

A leading fragrance research company was facing significant inefficiencies and a growing backlog in its complex safety assessment process. The lack of transparency, low process maturity, and external dependencies resulted in slow throughput. To address this, the company partnered with BPM-D, which applied its rapid process improvement framework to create transparency and identify key constraints.

BPM-D's solution involved a comprehensive four-step approach: assessing current challenges, documenting processes for transparency, implementing new performance metrics, and developing a future-state operating model. This initiative delivered immediate and substantial results, including a 300% increase in capacity and throughput. The engagement provided the company with lasting capabilities for effective process management and continuous improvement, successfully eliminating resource constraints.