Case Study: a well-established fintech company streamlines process management with BPM-D

Repository Mobilisation at a Fintech Organisation

A well-established financial technology company was experiencing growing pains with its disorganized and duplicated internal processes, which threatened operational efficiency and compliance. Despite purchasing the Signavio process repository software, the company lacked the expertise to use it effectively. They engaged BPM-D for assistance in gaining control of their process management.

BPM-D helped the client identify and document their core processes, creating a taxonomy and a dictionary of reusable business assets within Signavio. They trained the company's analysts in best practices and instructed all employees on how to use the tool. This established a single source of truth for processes, eliminating duplication and errors and fostering a process-centric culture. The results were so positive that the client reengaged BPM-D for a follow-up project just three months later.