Case Study: a major police service provider achieves centralised process management and annual savings with BPM-D and Signavio

Mobilising of a BPM Platform at a Major Police Service

A major police service faced significant challenges with document and process management, as their documentation was decentralized, inconsistent, and often obsolete. Different teams used various tools like Visio and PowerPoint, leading to governance issues and inefficiencies. They engaged vendor BPM-D to validate and implement a centralized solution using the Signavio Repository Management Tool, aiming to standardize processes and support their digital transformation goals.

BPM-D established a centralized process repository with Signavio, creating a clear hierarchy, standardized modelling guidelines, and a dictionary of reusable objects. They trained key staff on both modelling and administration, enabling the organization to simulate processes for optimization. This solution provided a uniform way to access information across all departments. The implementation embedded simulation features that identified efficiencies, leading to an immediate annual saving of £88,000 and a potential for a further £86,000 in savings after ROI.