Case Study: Global Shipping Company modernizes procurement and saves $0.5m annually with BPM-D

ERP Procurement Implementation at a Global Shipping Company

Global Shipping Company, a major player in the product tanker industry, faced challenges with an outdated and expensive 20-year-old procurement system. Their legacy processes led to inefficient inventory management, causing stock redundancies and shortages across their large fleet of vessels. BPM-D was engaged to help shape the implementation of a new, bespoke ERP procurement platform to address these issues and create a modern, integrated solution.

BPM-D established a robust governance structure and mapped the end-to-end procurement process to define precise system requirements. They managed the ERP provider to ensure the system was delivered effectively, incorporating mobile technology for real-time connectivity between shore, vessels, and warehouses. The solution, which included process-led user testing and a successful change management plan, was delivered within budget. The results included migrating 1,200 orders via robotic process automation, decommissioning the legacy system in three months, and achieving annual savings of over $0.5 million through improved inventory management.