Case Study: University Hospitals Birmingham achieves 12-week recruitment cycles and reduced hiring costs with BP3 Global

University Hospitals Birmingham - Customer Case Study

University Hospitals Birmingham, a leading UK teaching and research trust, faced recruitment cycles of up to 26 weeks, heavy paperwork and high agency staffing costs. To streamline administration and reduce agency spend, the trust engaged BP3 Global to apply business process management (BPM) and related services.

BP3 Global re-engineered UHB’s recruitment workflows through system-wide process analysis, cross-silo collaboration and weekly end-user playbacks, implementing lean BPM-driven processes with real-time monitoring. The initiative shortened recruitment from as long as 26 weeks to a 12-week target, reduced paperwork and costs, and delivered greater visibility for continuous improvement.

University Hospitals Birmingham

Suzanne Hartshorne

Deputy Director of HR