Case Study: MultiPlan achieves automated CapEx and streamlined expenditure approvals with BP Logix Process Director

Multiplan Selects Process Director to Automate Capex And Other Key Processes

MultiPlan, a leading provider of healthcare cost‑management solutions, needed to replace a Lotus Notes–based Capital Expenditure (CapEx) application and automate capital and major expenditure requests while integrating with its financial management systems. After evaluating vendors, MultiPlan selected BP Logix and its Process Director/Cloud Edition because the product’s templates and workflow mirrored the company’s existing processes and supported a cloud-first approach with the option to bring the product in‑house.

BP Logix implemented Process Director via a three‑month proof of concept and rapid rollout, expanding use from CapEx to PO generation, software project authorizations and all acquisition processes. The solution eliminated email approvals, created a single repository for asset tracking, improved reporting and reconciliation, and accelerated approvals (one three‑person approval was completed in under five minutes). MultiPlan trained admins in under an hour, rolled out users within a week, and saw measurable time savings, smoother cross‑department workflows and stronger audit readiness following BP Logix’s deployment.

MultiPlan

Lisa Campbell Chau

IT Contracts Manager