Case Study: United Sports Brands achieves better customer experience and more turnover with Boyum IT Solutions' Produmex Scan

United Sports Brands increases turnover and better customer experience with Produmex Scan

United Sports Brands, a global leader in sports performance products, faced challenges with manual warehouse procedures. Their reliance on printed pick lists and lack of location management led to time lost searching for inventory and frequent picking errors, which also created extra work for customer service. Boyum IT Solutions implemented their Produmex Scan solution to address these inefficiencies.

The solution from Boyum IT Solutions moved all warehouse operations to the Produmex Scan system, introducing location management and barcode scanning. This resulted in a more efficient process with fewer errors, allowing the company to increase its turnover with the same staff. The measurable impacts included significant time efficiency, better customer experience, and the newfound ability to support B2C operations while continuing to service their B2B clients.

United Sports Brands

Frank Seger

IT Manager