Case Study: Polymers International Australia achieves 20% sales and profitability growth with Boyum IT Solutions

Polymers International Australia increased 20% sales and profitability with CRM for Outlook and B1UP

Polymers International Australia Pty Ltd, a distributor of engineering plastics and elastomers, faced challenges in managing its customer relationship management (CRM) system and tracking long-term sales opportunities. This lack of information hindered its sales growth. To address this, the company worked with vendor Boyum IT Solutions to implement its CRM for Outlook and B1 Usability Package solutions.

The solution from Boyum IT Solutions provided Polymers International with a customized tab in SAP for tracking opportunities, enabling better internal reporting and communication with suppliers. This led to a 20% increase in both sales and profitability, and helped the company secure new large suppliers by providing superior market intelligence.

Polymers International Australia Pty Ltd

Brian Treacy

Finance & IT Manager