Case Study: PTAqua improves daily operations and real-time customer access with Boyum IT Solutions' CRM for Outlook

Pacific Trading Aquaculture enhanced user-experience with CRM for Outlook

PTAqua - Pacific Trading Aquaculture Ltd, a supplier of algae and larval feeds based in Ireland, faced the challenge of finding a system to act as a single source of truth for all business information while making that data easy to access. Boyum IT Solutions addressed this need with their CRM for Outlook product.

The solution implemented by Boyum IT Solutions integrated CRM for Outlook with the company's SAP Business One system, providing direct and easy access to manage daily business information. This resulted in improved daily operations productivity and gave employees real-time access to all customer information from anywhere, including the ability to view a customer's outstanding balance and history while in the field.

PTAqua - Pacific Trading Aquaculture

Stephen Fagan

Operations Manager