Case Study: Hibiscus Plc achieves 200% more functionality with Boyum IT Solutions' B1 Usability Package

Hibiscus Plc experience a 200% increase in functionality with B1 Usability Package

Hibiscus Plc, a UK manufacturer of chemical hazard warning labels, faced challenges with its business processes being managed externally to SAP Business One. This setup created room for errors and made completing basic documentation, such as quotations, very time-consuming. Their previous system was also difficult to use for generating customer reports. To address this, they worked with Boyum IT Solutions to implement the B1 Usability Package.

Boyum IT Solutions provided a full integration with the SAP platform via the B1 Usability Package, which migrated external processes internally and offered a high level of customization. The results included a 200% increase in functionality, with visible improvements from day one. Hibiscus Plc experienced improved timescales for quoting and callbacks, greater visibility over their customer base, and a new sense of user ownership and control over their system.

Hibiscus Plc

Simon Hargraves

IT Manager