Case Study: Capwell Industries achieves 95% productivity improvement with Boyum IT Solutions

Capwell Industries improved its productivity by 95% through the automation of B1P&D and gained customizations with B1UP

Capwell Industries Limited, a diversified food processing company in Kenya, faced challenges with manual and time-consuming processes. Their sales department was spending excessive time manually emailing delivery notes to customers from their SAP Business One system, which caused delays and decreased customer satisfaction. They also struggled to track quality effectively outside of the standard ERP. They worked with Boyum IT Solutions to address these issues.

Boyum IT Solutions implemented its B1 Usability Package (B1UP) and B1 Print & Delivery solutions. B1UP provided customizations for quality assurance and enhanced navigation, while B1 Print & Delivery automated the dispatch process. This resulted in a 95% improvement in productivity, along with greater efficiency, better customer experience, and real-time visibility for the company and its external stakeholders.

Capwell Industries

Kenneth Murithi

IT Manager