Case Study: AirBorn reduces turnaround time and boosts website efficiency with BoxCrush

AirBorn cuts CAD turnaround from 24-48 hours to 10-30 minutes with BoxCrush

AirBorn, a Texas-based manufacturer of custom electrical connectors and components, faced challenges with a malfunctioning online part builder and an inability to display 3D models for its billions of product configurations. The company enlisted vendor BoxCrush to help improve its website and processes.

BoxCrush debugged the part builder, fixed database errors, and implemented an automated web service to process CAD requests from both the website and call center. This solution dramatically reduced turnaround time from 24-48 hours to 10-30 minutes and cut engineering requests by 30-40%. BoxCrush also set up a 24/7 server to generate 3D preview images, helping AirBorn remain competitive without manual intervention.

AirBorn