Case Study: The Cosmopolitan of Las Vegas achieves streamlined guest experiences and secure content management with Box

The Cosmopolitan Las Vegas Improving the guest experience with streamlined processes

The Cosmopolitan Las Vegas is a large, high‑touch hospitality and gaming property with thousands of rooms, extensive meeting, retail and dining space, and a busy casino floor. To deliver connected, memorable guest experiences it needed fast, secure access to content across many systems while protecting PII and meeting strict regulatory requirements.

The property implemented a cloud‑based ecosystem with Box at its center to centralize content, streamline processes, and enforce consistent security and governance. This made information more accessible for employees, improved collaboration and productivity, preserved strict controls over customer data, and enabled faster innovation and a more seamless guest experience.

The Cosmopolitan of Las Vegas

Philip Irby

Chief Information Officer