Case Study: SunTrust Bank brings new services to market faster with Box

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SunTrust Bringing new services to the market faster

Truist, a major U.S. bank, was facing rising customer expectations for seamless, personalized digital experiences while its multiple lines of business had grown up with disconnected technology stacks. Those silos fragmented workflows, impeded productivity and slowed the delivery of new products and services.

To address this, Truist built a unified digital workplace using best-of-breed SaaS (including Box), moved more processes to the cloud, rationalized and consolidated applications, and created a Center of Excellence for automation and AI (50+ automations in production). The result: reduced costs, improved productivity, fewer silos, and more agile teams that bring products and services to market faster—while keeping security and compliance top of mind.


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SunTrust Bank

Ken Meyer

Consumer CTO


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