Case Study: Samsung Semiconductor cuts vendor assessment time by 90% with Box AI

Samsung Semiconductor cuts vendor assessment time from 3-5 days to 4 hours with Box

Samsung Semiconductor faced challenges with inefficient, manual governance, risk, and compliance (GRC) workflows. Its vendor assessment process was slow, taking 3-5 days per vendor, and the company struggled with scattered employee data across disconnected systems, creating compliance risks and inefficiencies. To address this, Samsung turned to Box and its Box AI service to automate and centralize these operations.

By implementing Box AI, Samsung automated its vendor risk assessments and centralized employee data management. The solution used AI agents to extract metadata, analyze documentation, and calculate risk scores, drastically reducing manual review. This resulted in a 90% reduction in vendor assessment time, from 3-5 days to just 4 hours per vendor. Box also helped ensure compliance with regulations like CCPA and reduced storage costs through intelligent data management.

Samsung Semiconductor