Case Study: PATH streamlines technology to expand its humanitarian mission with Box

PATH streamlines technology to expand its humanitarian mission

PATH is a global nonprofit focused on health equity with 1,400+ staff working across 70+ countries. Their challenge was a fragmented technology environment: documents and collaboration tools scattered across legacy repositories, making knowledge sharing inefficient and hard to sustain on a nonprofit budget—an issue that became urgent as COVID-19 forced staff to work remotely and projects to pivot quickly.

PATH consolidated roughly 120,000 documents into Box in four months with Box Consulting, implementing a clear taxonomy and a streamlined stack (Box for content, Smartsheet for project management, Tableau for dashboards). The result was a low-friction, scalable platform that supported remote work, reduced troubleshooting, and let teams rapidly deploy COVID response efforts—building emergency operations centers, real-time surveillance dashboards, and local PPE manufacturing—while keeping focus on their mission.

PATH

David Smith

Senior Manager of Knowledge Management