Case Study: Office of the Attorney General achieves faster, secure child support services with Box

Office of the Attorney General fast-tracks support to 45K youth Swift delivery of justice with the Content Cloud

The Office of the Attorney General needed to replace slow, paper-based, 40-year-old legacy systems that were hindering legal protection, child support processing, and secure collaboration. Its outdated on-premises file shares and compliance-heavy workflows made it difficult for attorneys, support staff, and IT to manage case information efficiently, especially for sensitive government records.

Box helped the Office of the Attorney General build a secure digital workplace with Box Relay and integrations like Salesforce, Microsoft 365, and Adobe Sign. The agency stood up a new child support system in just 3 months, reduced case filing from 4–8 weeks to instant, and now supports 800 attorneys and staff, helping 45K children get child support faster while improving productivity, security, and compliance.

Office of the Attorney General

Chris Tonjes

Chief Information Officer