Case Study: North Highland achieves centralized content and stronger governance with Box

North Highland Centralized content, better governance, happier teams

North Highland, a global consulting firm with more than 3,000 employees across 60 countries, struggled with widespread shadow IT and scattered, poorly governed content—an audit found 600+ employees using consumer file-sharing tools—creating compliance risks and hampering company-wide collaboration.

By consolidating content on Box and retraining users, IT implemented centralized governance (legal holds, retention rules, DLP controls) and enabled secure external collaboration for teams like Marketing, while de-duplicating data and reclaiming storage. The move eliminated shadow IT and accidental compliance exposures, sped collaboration cycles, and gave the company clearer control over what data matters and how it’s managed.

North Highland

Paul Falor

Chief Information Officer