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Case Study: LA County Public Defender achieves centralized, secure justice data visibility with Box
A Box Case Study
LA County Public Defender's Office Overhauling 23 legacy systems to uphold justice with the cloud
LA County Public Defender needed a way to replace 23 legacy systems and connect fragmented court, case, and probation data so attorneys could see the full story behind each client. Using Box’s Intelligent Content Management platform, the office aimed to improve visibility, security, and compliance while handling massive volumes of sensitive criminal justice records.
Box unified content across systems and integrated with Salesforce, giving the department a secure, centralized source of truth with unlimited storage and CJIS-compliant controls. The result was faster access to client information, better visibility into outcomes and demographic trends, and major cost savings from consolidating workflows—supporting 140,000 cases a year and 160 million records while helping the office demonstrate impact to county and state leaders.
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LA County Public Defender
Mohammed Al Rawi
Chief Information Officer