Case Study: Jones Lang LaSalle achieves 9x faster sales asset creation with Box

Jones Lange LaSalle Driving digital innovation in traditional real estate investing

Jones Lang LaSalle (JLL) is a 240‑year‑old commercial real estate services firm with 83,000 employees across nearly 300 offices in 80 countries. Faced with industry disruption and a highly mobile workforce, JLL needed to modernize and streamline document management and field workflows so teams could deliver timely, secure property information and retain its leadership in digital innovation.

JLL built a custom, customer‑facing application on Box Platform—integrated with DocuSign and Okta—that standardizes content workflows and provides instant access to up‑to‑date property data. The app lets teams create tour books onsite in 23 minutes (down from 3.5 hours, a 9x improvement), speeds client responses, improves decision‑making for investors, and empowers 83K users with secure, mobile access to critical real‑estate assets.

Jones Lange LaSalle

Stephen Ramseur

Managing Director, Occupier Services