Case Study: IDEXX achieves secure, AI-powered content management with Box

IDEXX secures 80+ global reference labs with Box

IDEXX, a global leader in veterinary diagnostics and software with over 10,000 employees, faced productivity challenges from its exponential growth of unstructured content. The company needed to evolve from a legacy enterprise content management (ECM) system to an Intelligent Content Management (ICM) platform that offered enterprise-grade security and could leverage AI. IDEXX partnered with Box to solve this challenge.

Box implemented its Intelligent Content Management platform, including Box Shield for security, Box Relay for workflows, and Box AI. This provided IDEXX with a secure, easy-to-use solution for collaboration and document management. The results included agile and secure collaboration with partners, and Box AI allowed teams to unlock more value from their content. IDEXX reported that the ease of use made change management a "pull, not a push," and the platform's strong security provided peace of mind for protecting sensitive information.

IDEXX