Case Study: General Electric achieves secure, connected global content access with Box

GE, pioneering the digital industrial revolution

General Electric, a global industrial leader operating in more than 170 countries, faced a common digital challenge: field engineers and technicians often lacked timely access to critical drawings and documents while working on equipment, creating costly delays and data disconnects across offices and the field. As GE pursued its vision of becoming a “digital industrial,” it needed a secure, centralized way to manage and deliver content seamlessly to any device.

GE partnered with Box to implement Cloud Content Management and a tailored digital key-management strategy, embedding enterprise content practices into hands-on processes and devices. The solution enabled secure, mobile access to critical files, reduced downtime for field crews, and helped GE maintain connected data workflows—positioning the company to demonstrate best-in-class digital industrial operations.

General Electric

Jim Fowler

Chief Information Officer