Case Study: Accesa Labs achieves secure, patient-controlled direct access to lab results with Box

Direct Access to Lab Results A Huge Step for Patient Data Ownership

Accesa Labs is a direct-to-consumer lab testing company that makes it easy and affordable for patients to order common lab tests online. The company faces a broader industry challenge: a new HHS rule requires labs to give patients direct access to results, which could generate millions of new requests annually and leave tens of thousands of labs unprepared without costly technology upgrades.

Accesa’s solution is a simple e-commerce ordering system paired with secure results delivery via Box under a HIPAA Business Associate Agreement. Patients receive e-requisitions and results as protected PDFs—typically within 2–4 days—can securely share records for work, school, or care, and are building personal health folders that improve transparency, convenience, and data ownership.

Accesa Labs

Matthew Williamson

Co-Founder