Case Study: CASA of New York State reduces complexity and streamlines operations with Box

CASA of New York State reduces complexity with the Content Cloud

CASA of New York State (CASANYS) had been using Box for years, but the nonprofit still struggled with disjointed, manual processes as it modernized operations and handled critical work like grants, volunteer training, and approvals. The team needed a better way to manage documents and workflows across its statewide network and improve efficiency with Box.

Box Consulting for Good partnered with CASA of New York State to redesign its processes in Box and implement Box Relay for automated notifications and workflow management. The result was a more streamlined statewide grant process across 14 local programs, an enhanced reconciliation process saving hours each month, and approvals that now take about one minute instead of 30 clicks, alongside easier collaboration and faster volunteer onboarding.

CASA of New York State

Jackie Boissonnault

Executive Director