Case Study: FICO achieves secure, mobile collaboration and reduced IT maintenance with Box

Box enables collaboration and efficiency while keeping data safe

FICO, the analytics company behind the widely used FICO Score, supports top banks and nearly all U.S. credit card issuers with a highly distributed workforce of about 3,000 employees across 25 offices. Legacy on‑premises content systems such as SharePoint left the company struggling with insecure, unsanctioned file sharing, limited mobile and field access, and time‑consuming VPN and IT maintenance.

FICO selected Box to enable secure, mobile collaboration and integrate with existing cloud apps like Salesforce and Jive. Box delivered controlled internal and external sharing, strong compliance and administrative visibility, and device‑agnostic file preview/edit/save capabilities—resulting in faster time‑to‑market for Sales and Marketing, 24/7 access to current materials, streamlined vendor collaboration, retirement of a labor‑intensive file system, and reduced IT workload and training.

FICO

Tony McGivern

CIO