Case Study: R+H Aesthetic Medicine achieves seamless 5-star patient service with Boulevard

How R+H Aesthetic Medicine Provides 5-Star Service with Boulevard

R+H Aesthetic Medicine, a three-location aesthetic medicine practice founded by Heidi Young and Dr. Rei Young, needed a better way to run bookings, payments, forms, and reporting. Before switching vendors, the team relied on a patchwork of disconnected tools that made online booking clunky, slowed access to patient records and consent forms, and forced manual payment logging, leaving them “kind of in the dark” about business performance.

Boulevard replaced that fragmented setup with an all-in-one platform for self-booking, client profiles, forms, checkout, scheduling, marketing, and reporting. With Boulevard, patients can book online, complete forms before arrival, and check out privately on an iPad, while staff can view centralized patient histories and generate stronger reports across all locations. The result was a smoother patient experience, more efficient staff workflows, improved business insight, and a luxury, on-brand experience that helped R+H deliver 5-star service.

R+H Aesthetic Medicine

Rei Young

Medical Director and Co-Owner