Case Study: The Plump scales bookings and sales with Boulevard

How Boulevard's Personalized Platform Helped Plump Scale

The Plump, a boutique cosmetics and injectables bar, partnered with Boulevard as it expanded from a single location to multiple sites in NYC, Miami, Brooklyn, and New Jersey. As the brand grew, it needed a more powerful booking and client management platform with customization, detailed location-level reporting, and personalized experiences at scale.

Boulevard delivered an easy-to-use client experience platform that streamlined online booking, client profiles, reporting, payments, and support across locations. Since switching to Boulevard, The Plump reported 95% of appointment surveys earning 5 stars, 80% of services booked online, and a 44% increase in sales volume, while also reducing training time and improving operational efficiency.

The Plump

Richelle Marty

Partner & COO