Case Study: AIO improves health coaching with BotXO conversational AI

How Health App AIO Is Using BotXO’s Conversational AI to Improve Mental and Physical Health

AIO, a health app founded in 2018 by body therapists Regin Jensen and Michel Alexander Louis Kowal, wanted to provide in-between-session support that could help users build healthier habits around mindfulness, eating, rest, hydration, movement, and breathing. The challenge was to deliver personalized guidance at scale, with fast responses and a conversational experience suitable for a large amount of sensitive health content.

AIO chose BotXO’s conversational AI platform after initially building on Dialogflow, which proved too slow and difficult to edit. With BotXO, AKQA was able to build, test, and update complex dialogue flows much faster, while supporting integrations, webhooks, and a more natural conversation experience. The switch improved development speed significantly—tasks that took 10 to 15 minutes in Dialogflow could be done in about 30 seconds in BotXO—and set AIO up for future enhancements such as better NLU, sentiment analysis, and richer conversations.

AIO

Rikke Clausen

Chief Operating Officer and Partner