Case Study: Premia Relocation Mortgage boosts lead response rates with Botsplash

Premia Relocation Mortgage boosts SMS response rate to 46% with Botsplash

Premia Relocation Mortgage, a provider of relocation mortgage services, faced challenges with inefficient, siloed communication tools that slowed down their response time to time-sensitive leads. To address this, they implemented the omnichannel platform from vendor Botsplash.

Botsplash provided a solution that integrated with Premia's existing HubSpot and Salesforce systems. This created a unified tech stack, allowing sales agents to connect with leads via chat and SMS directly from within Salesforce. The implementation by Botsplash yielded significant results, including a 46% response rate from SMS outreach alone. This led to faster lead engagement, shorter close times, and increased overall efficiency for Premia Relocation Mortgage.

Premia Relocation Mortgage