Case Study: Pluggi achieves rapid dispensary eCommerce growth with BotsCrew's AI Bartender chatbot

The AI Bartender chatbot that simplifies dispensary eCommerce with relevant product recommendations generated in seconds

Pluggi, a Californian startup in the cannabis eCommerce space, needed to rapidly build a scalable and cost-effective AI product recommendation tool for dispensaries. They partnered with BotsCrew, leveraging their Conversational AI Platform, to develop this solution after having presold to initial customers and needing to test their idea with a limited budget.

BotsCrew designed and developed a customizable AI Budtender chatbot, enabling Pluggi to launch new bots for different dispensaries in just two days. This solution allowed Pluggi to grow from no revenue to over $4000 in monthly recurring revenue within eight months. The chatbots also provided dispensaries with valuable customer insights and achieved an average ROI of 12.6x for clients.

Pluggi

Wyatt Hahn

Founder & CEO