Case Study: Engineon boosts vaccine safety monitoring with Botpress

Engineon saves €80,000 and 6,000 hours with Botpress

engineon, an Italian business-management and consultancy system, faced the challenge of helping public health authorities monitor adverse reactions to COVID-19 vaccines at a population level. Their client needed to efficiently collect data from a massive number of patients without overburdening healthcare staff with manual processes. To address this, engineon utilized Botpress to create a solution.

Botpress was used to build the COVID Vaccine bot, an intelligent voice bot that actively called patients to administer a survey. This automated solution collected vital information on vaccine reactions, stored the data for analysis, and ensured compliance with European privacy laws. The implementation by Botpress saved engineon's client €80,000 annually, saved 6,000 working hours, and achieved a 95% response accuracy, providing a crucial tool for public health monitoring during the pandemic.

Engineon