Case Study: ASISPO improves patient care and journey management with Botpress

ASISPO scales quality care and delivers a better patient journey using AI-powered chatbots

ASISPO, an AI-powered patient management platform, needed a better way to support patients before and after surgery at scale without overloading doctors or sacrificing the personal touch of care. To solve this, ASISPO used Botpress to power a conversational AI chatbot that could manage patient journeys, gather medical information, and handle follow-up communication.

With Botpress, ASISPO built a personalized chatbot that authenticates patients, runs pre-surgery questionnaires, handles post-surgery questions through natural language understanding, and escalates urgent cases to medical staff when needed. The result was a 70% adoption rate, 92% patient satisfaction, and 95% of pre- and post-surgery care handled by the chatbot on its own, while reducing doctors’ time spent on patient follow-up.

ASISPO

Doctor Jean-David Wolfeler

Co-Founder