Case Study: ASISPO improves patient care and journey management with Botpress

ASISPO achieves 95% containment and 92% patient satisfaction with Botpress

ASISPO, an AI-powered patient management platform built by medical professionals, faced the challenge of efficiently managing essential pre- and post-operative patient care at scale. Doctors were spending excessive hours on follow-ups, making it difficult to provide consistent support without sacrificing valuable time or the personal connection with patients. To solve this, they turned to the Botpress chatbot platform to build a conversational AI app.

Using Botpress, ASISPO implemented a solution that automates patient communication, handling pre-surgery background checks and post-operative inquiries using natural language understanding. The platform allowed for personalized conversations and could escalate issues to a human provider when necessary. This solution delivered impressive results for ASISPO, including a 70% adoption rate, a 92% patient satisfaction rate, and a 95% containment rate, drastically reducing the time doctors spent on follow-ups.

ASISPO