Case Study: a big tech company boosts conversion rates with Botphonic AI Call Assistant

Warming Cold Leads Of A Big Tech Company Enhance Sales Growth By 20%

A big tech company faced significant challenges in reactivating its database of over 5000 dormant leads. The hurdles included a 30% drop in average revenue, high recruitment costs for a global sales team, language barriers with diverse clients, and demotivated employees. To address this, the company turned to vendor Botphonic and its AI call assistant service.

Botphonic implemented an AI call assistant that provided 24/7 multilingual outreach to re-engage the cold leads. The solution automated follow-ups, analyzed conversations to understand client needs, and transferred qualified leads without human intervention. The results were substantial: a 40% response rate, a 60% reduction in workload, a 30% improvement in lead qualification, and an 8% increase in conversion rate, all while eliminating the need for further recruitment.