Case Study: Make Me Healthy boosts turnover and streamlines patient onboarding with Botnation AI

Make Me Healthy - Customer Case Study

Make Me Healthy, a company offering customized remote dietary rebalancing programs, faced a significant challenge. Their team of dietitians had to conduct lengthy, repetitive 40-minute phone consultations with each new patient to collect essential health and lifestyle information. This process was very time-consuming and limited their capacity to take on more patients. They turned to Botnation to implement a chatbot solution to automate this initial assessment.

Botnation provided the platform to create an online assessment chatbot that replaced the initial phone consultation. The chatbot asks patients the necessary questions, provides personalized advice, and automatically populates their patient files. Following the implementation of the Botnation solution, Make Me Healthy saw immediate and impressive results, achieving an 83% increase in turnover within two months. The efficiency gains allowed dietitians to reallocate the saved time to more productive follow-up appointments, significantly increasing their capacity.

Make Me Healthy

Colette Friedrich

Co-founder