Case Study: LG Electronics achieves 15,000 hours saved with BotCity

LG Electronics Brazil Saves 15,000 Hours of Manual Tasks in 2 Years

LG Electronics Brazil sought to accelerate development and improve operational gains but lacked a dedicated RPA team. Their existing low-code automation initiatives from international headquarters were not delivering the expected performance and return. This led them to explore a more robust solution, ultimately choosing to implement Python-based automations managed through the BotCity orchestrator.

By implementing BotCity's solution, LG developed 60 real-time monitored robots that automated processes in logistics, planning, and supply chain. This resulted in a savings of 15,000 manual work hours over two years. BotCity provided critical governance and instant alerting, ensuring consistent automation delivery and allowing the company to focus on further expanding its digital transformation initiatives.

LG Electronics

Nelson Gouveia

General Manager of DX and Innovation