Case Study: Havan achieves up to 6x faster process times with BotCity

Havan reduces process time up to 6x with BotCity

Havan, a major Brazilian retailer founded in 1986, faced challenges scaling its automation initiatives. Their innovation team, Havan Labs, initially used a low-code RPA tool but found it lacked the necessary flexibility and performance for complex processes, hindering automation growth across finance and HR departments. To overcome these limitations, Havan partnered with automation vendor BotCity.

By transitioning to a Python-based RPA solution orchestrated by BotCity, Havan gained developer autonomy and robust governance. This implementation by BotCity led to dramatic efficiency gains, making some processes 5 to 6 times faster than the previous low-code platform. Specific outcomes included reducing the execution time for unemployment insurance processes in HR by 80% and cutting the time to generate employee benefits statements from two minutes to just 30 seconds.

Havan